Terms of service

Effective Date: September 17, 2026

Welcome to Hane Beauty. These Terms of Service (“Terms”) apply to your access to and use of our website, online store, products, checkout functions, and related services.

In these Terms, “Hane Beauty,” “we,” “us,” and “our” refer to Hane Beauty. “You,” “your,” and “customer” refer to any visitor, purchaser, or other user of our store.

By accessing our website, browsing products, submitting an order, or completing a purchase, you agree to these Terms together with the other policies published on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, please discontinue use of our store and do not place an order.

1. ELIGIBILITY AND STORE USE

You may use Hane Beauty only for lawful purposes.

By using our store, you represent that you have the legal capacity to enter into a binding transaction under applicable law or that you have appropriate parental or guardian authorization where required.

You agree not to:

Use our store for fraud or unlawful conduct;
Provide materially false or misleading information;
Misrepresent your identity;
Attempt unauthorized access to accounts, systems, or data;
Circumvent website security;
Introduce viruses, malware, scripts, or other harmful code;
Abuse payment, promotional, or checkout systems;
Violate another person's privacy or intellectual property rights; or
Violate applicable federal, state, or local law.

We may reasonably restrict or suspend access where necessary to protect our customers, systems, business, or legal rights.

2. PRODUCT INFORMATION

Hane Beauty makes reasonable efforts to provide accurate information regarding merchandise sold through our store.

Product listings may include:

Product images;
Descriptions;
Sizes or quantities;
Colors;
Packaging;
Materials or ingredients, where applicable;
Features;
Intended use; and
Other relevant specifications.

Actual products may vary slightly from online images due to screen settings, lighting, packaging updates, manufacturing differences, or production variations.

We may update product information when reasonably necessary to correct errors or reflect legitimate changes.

Nothing in these Terms permits Hane Beauty to knowingly make false or misleading claims about merchandise.

3. PRODUCT AVAILABILITY

All merchandise is offered subject to availability.

Displaying an item on our website does not guarantee that inventory will remain available until fulfillment.

We may reasonably:

Limit purchase quantities;
Remove unavailable merchandise;
Discontinue products;
Correct inventory errors;
Restrict availability by destination; or
Change the products offered through our store.

If an item becomes unavailable after payment has been collected and we cannot fulfill the order, we will provide an appropriate resolution, including a refund where required by applicable law.

4. PRICING AND CURRENCY

Unless otherwise stated, all prices displayed for U.S. customers are expressed in U.S. Dollars (USD).

Prices may change before an order is completed.

The final amount shown at checkout may include:

Merchandise subtotal;
Discounts;
Shipping charges;
Applicable sales taxes; and
Other charges disclosed before payment.

Customers should review the total amount carefully before submitting a purchase.

5. ERRORS AND CORRECTIONS

Although we make reasonable efforts to maintain accurate information, unintended errors may occasionally occur involving:

Product descriptions;
Prices;
Inventory;
Promotions;
Discounts;
Shipping information;
Images; or
Other website content.

We may correct such errors when discovered.

If a material error affects an order already submitted, we may contact you with corrected information and provide appropriate available options, including cancellation and refund where necessary.

We will not knowingly use an error to impose misleading or undisclosed terms on a customer.

6. PAYMENT TERMS

Available payment methods will be displayed during checkout.

Payments may be processed by Shopify, Shopify Payments, card networks, banks, or other authorized payment providers.

By providing payment information, you confirm that:

You are authorized to use the selected payment method;
The information provided is accurate;
The billing information is valid; and
You authorize payment of the final amount displayed at checkout.

Payment providers may independently approve, decline, delay, or review transactions for authorization, security, or fraud-prevention purposes.

7. ORDER SUBMISSION

Submitting an order through Hane Beauty constitutes a request to purchase the merchandise included in that order.

An automated confirmation generally acknowledges that we received the order. It does not necessarily mean that fulfillment or shipment has already occurred.

Orders remain subject to reasonable review for:

Product availability;
Valid payment authorization;
Accurate customer information;
Shipping eligibility;
Fraud prevention; and
Other legitimate fulfillment requirements.
8. ORDER REFUSAL OR CANCELLATION

Where permitted by applicable law, Hane Beauty may decline or cancel an order for legitimate reasons, including:

Product unavailability;
Obvious pricing or technical errors;
Failed payment authorization;
Suspected fraud;
Duplicate or abnormal transactions;
Invalid shipping information;
Shipping restrictions; or
Material violations of these Terms.

If we cancel an order after payment has been collected, we will issue the appropriate refund in accordance with applicable law.

9. CUSTOMER INFORMATION

Customers are responsible for providing accurate and complete information when placing an order.

Before completing checkout, please review your:

Name;
Email address;
Telephone number;
Billing information;
Shipping address; and
Selected products.

If you notice an error after submitting an order, please contact:

support@haneblush.com

as soon as possible.

We will make reasonable efforts to assist, but changes cannot be guaranteed once fulfillment has started or a package has been transferred to a carrier.

SHIPPING AND DELIVERY
10. STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal from $0.00 to $69.99, Standard Shipping costs:

$8.00

11. FREE STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal of $70.00 or more, Standard Shipping is:

FREE

Unless otherwise stated at checkout or in a specific promotion, the qualifying subtotal is generally calculated after applicable discounts and before taxes.

12. EXPRESS SHIPPING

Where available, Express Shipping costs $15.00.

Availability may depend on:

Destination;
Product type;
Inventory location;
Carrier service; or
Other fulfillment limitations.

Available shipping methods and applicable charges will be displayed before checkout is completed.

13. SHIPMENT TIMEFRAMES

When Hane Beauty provides a specific shipment timeframe, we intend to have a reasonable basis for believing that the merchandise can be shipped within that timeframe.

If no specific shipment timeframe is stated, we will comply with applicable U.S. federal requirements governing Internet merchandise orders.

If we later determine that shipment cannot occur within the promised or otherwise applicable timeframe, we will handle the delay in accordance with applicable law.

Where required, this may include:

Notifying you of the delay;
Providing a revised shipment date;
Requesting your consent to continue waiting;
Allowing cancellation; or
Issuing the applicable refund.
14. DELAYED SHIPMENTS

If merchandise cannot be shipped on time, Hane Beauty will follow applicable federal delay and cancellation requirements.

Depending on the circumstances, customers may be given the opportunity to:

Consent to a revised shipment timeframe; or
Cancel the affected order and receive the applicable refund.

If we determine that the merchandise cannot be shipped, we will cancel the affected order and provide the refund required by applicable law.

15. DELIVERY ESTIMATES

Shipment and carrier delivery are separate stages of fulfillment.

A delivery estimate from Hane Beauty or a carrier does not necessarily constitute a guaranteed arrival date unless expressly identified as guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

Severe weather;
Natural disasters;
Carrier disruptions;
Transportation delays;
Holiday shipping volume;
Labor disruptions;
Government restrictions;
Incorrect addresses supplied by customers; or
Other unforeseen logistical events.

Nothing in this section limits obligations imposed on Hane Beauty by applicable law.

16. LOST, DAMAGED, OR MISSING PACKAGES

If your shipment appears to be lost, damaged during transit, significantly delayed, or marked as delivered when you cannot locate it, please contact:

support@haneblush.com

Please include your order number and any relevant:

Tracking information;
Delivery details;
Photographs; or
Other supporting documentation.

We may coordinate with the carrier to investigate the issue.

Any available resolution will depend on the facts of the shipment, carrier information, our published policies, and applicable law.

CUSTOMER PURCHASE TERMS
17. RETURNS, REFUNDS, AND EXCHANGES

Our separately published Return and Refund Policy governs ordinary:

Return eligibility;
Refund requests;
Exchanges;
Damaged-product claims; and
Customer-requested cancellations.

Customers should review that policy before completing a purchase.

Nothing in these Terms waives or restricts a statutory consumer right or remedy that applicable law does not permit a merchant to waive.

18. DISCOUNTS AND PROMOTIONS

Hane Beauty may periodically offer:

Discount codes;
Promotional prices;
Product bundles;
Free-shipping promotions;
Seasonal sales; or
Other special offers.

Each promotion may include separate conditions concerning:

Eligible products;
Minimum purchase amounts;
Expiration dates;
Customer eligibility; or
Usage limits.

Unless otherwise stated, promotional offers may not be combined and have no cash value.

We may reject fraudulent, manipulated, or unauthorized promotional use where permitted by law.

19. THIRD-PARTY SERVICES

Our store may rely on third-party providers for:

Ecommerce infrastructure;
Payment processing;
Shipping;
Fraud prevention;
Analytics;
Communications; and
Other operational functions.

These providers may operate under separate terms and privacy policies.

Hane Beauty is not responsible for independent third-party conduct except where applicable law provides otherwise.

20. EXTERNAL LINKS

Our website may contain links to websites or services operated by third parties.

The presence of an external link does not necessarily mean that Hane Beauty owns, controls, or endorses that third party.

Customers should review applicable third-party terms and privacy policies before providing information or completing transactions outside our store.

21. CUSTOMER REVIEWS AND SUBMISSIONS

If you voluntarily submit a review, photograph, testimonial, suggestion, comment, or other content, you represent that you have the legal right to provide that material.

Submitted content must not:

Be knowingly false or misleading;
Violate privacy rights;
Infringe intellectual property rights;
Be defamatory or unlawful;
Contain malicious software; or
Constitute fraudulent or deceptive material.

To the extent permitted by law, content voluntarily submitted for publication may be used by Hane Beauty under a non-exclusive, royalty-free license for legitimate website, business, and promotional purposes.

22. INTELLECTUAL PROPERTY

Unless otherwise stated, original materials associated with Hane Beauty—including branding, logos, photographs, written content, graphics, designs, and other original store materials—are owned by or licensed to Hane Beauty.

Use of our website does not transfer ownership of our intellectual property.

You may not reproduce, modify, distribute, sell, republish, or commercially exploit protected materials without authorization except where applicable law permits otherwise.

Third-party intellectual property remains the property of its respective owners.

23. PRIVACY

Our collection and processing of personal information are governed by our separately published Privacy Policy and applicable privacy requirements.

Customers should review that policy together with these Terms to understand how personal information may be collected, used, disclosed, retained, and otherwise processed.

WEBSITE AND LEGAL TERMS
24. PROHIBITED CONDUCT

You must not use Hane Beauty to:

Commit fraud;
Violate applicable laws;
Misrepresent your identity;
Infringe another person's rights;
Circumvent security controls;
Introduce malicious software;
Access systems without authorization;
Collect personal information unlawfully;
Interfere with website operations; or
Engage in abusive or deceptive conduct.

We may take reasonable steps to prevent, investigate, or respond to prohibited activity.

25. WEBSITE AVAILABILITY

We make reasonable efforts to keep our store operational and accessible.

However, access may occasionally be interrupted because of:

Maintenance;
System updates;
Technical failures;
Security incidents;
Hosting outages;
Third-party service failures; or
Other operational circumstances.

We may modify or discontinue website features where reasonably necessary.

26. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, our website and related online services are provided on an “as is” and “as available” basis except where an express or legally required warranty applies.

We do not guarantee that:

Website access will always be uninterrupted;
Every technical issue will immediately be corrected;
Every product will remain continuously available; or
Every store feature will remain unchanged.

Nothing in these Terms excludes or limits a warranty, right, protection, or remedy that applicable law does not permit a merchant to waive.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Hane Beauty and its representatives will not be liable for indirect, incidental, special, or consequential damages arising solely from use of our website where such liability may lawfully be limited.

Any limitation applies only to the extent legally enforceable.

Nothing in these Terms excludes liability or consumer remedies that cannot legally be excluded or restricted.

28. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Hane Beauty against third-party claims resulting directly from:

Your unlawful use of our services;
Your material violation of these Terms; or
Your infringement of another person's legal rights.

This provision does not require you to indemnify Hane Beauty for our own unlawful conduct where such an obligation would be unenforceable.

29. OREGON CONSUMER PROTECTION

Hane Beauty operates from Oregon and intends to conduct its business consistently with applicable Oregon and federal consumer protection requirements.

We do not authorize:

False or misleading representations concerning merchandise;
Misleading pricing or promotional claims;
Deceptive statements concerning product characteristics, quality, or origin;
Unfair representations regarding shipping or delivery;
Failure to deliver merchandise as promised while improperly retaining customer funds; or
Other unlawful or deceptive trade practices.

Nothing in these Terms is intended to waive any consumer right or remedy that applicable law does not permit a merchant to waive.

30. GOVERNING LAW

Except where mandatory consumer protection law provides otherwise, these Terms and transactions involving Hane Beauty will generally be governed by the applicable laws of the State of Oregon and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in this provision removes mandatory consumer protections that may apply under applicable law.

31. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

32. SUSPENSION OR TERMINATION

You may stop using our website at any time.

Hane Beauty may restrict or terminate access where reasonably necessary because of:

Fraud;
Illegal activity;
Significant security threats;
Abuse of our services; or
Material violations of these Terms.

Termination does not eliminate rights or obligations that arose before termination.

33. OTHER STORE POLICIES

These Terms should be read together with the other policies published by Hane Beauty, including our:

Where another policy specifically governs a particular issue in greater detail, that policy will generally apply to that issue, subject to applicable law.

34. CHANGES TO THESE TERMS

We may revise these Terms when reasonably necessary to reflect legitimate changes involving:

Products;
Business operations;
Store functionality;
Payment systems;
Shipping procedures;
Applicable laws; or
Regulatory requirements.

The most current version will be published on our website with an updated effective date.

Changes generally apply prospectively unless applicable law requires otherwise.

35. CONTACT INFORMATION

For questions regarding these Terms of Service, an order, or Hane Beauty, please contact:

Hane Beauty
256 Independence Way
Independence, OR 97351
United States

Email: support@haneblush.com
Phone: (541) 990-7054